Tribes of Users and System Developers

Users, developers and dilemmas

This paper presents the results of an ethnography of a small evolutionary software development project in a British oil company, focusing on the relationship between users and software developers. The discussion starts by looking at how activities come to be defined as either “user” or “developer” jobs. At the company studied there was considerable conflict over the user development of Lotus No...

Who are the users ? Who are the developers ? Webs of users and developers in the development process of a technical

The paper presents an empirical study of user involvement in developing a technical standard for a scientific community’s information system project. The case illustrates how multiple perspectives are involved when considering the user role in practice. The case presents a situation where both developers and users were pre-defined in the design and development phases of the standard as homogene...

Reexamining Software Project Success: The Perspectives of Developers and Users

Participatory Groupware Development: Email Interaction between Users and Developers of the BSCW System

GMD ́s BSCW Shared Workspace System has been made publicly available to users already at a very early development stage. Users were invited to send comments to the BSCW development team and, as a consequence, the current functionality and user interface of the system has been substantially influenced by user feedback. This paper describes a detailed analysis of the email interchange that has tak...

The AIDA Toolkit - a Tool for Users and Developers

Vocabularies in the form of ontologies and terminologies are becoming an accepted way of incorporating both logic and linguistic resources into biomedical applications. In order to perform search and annotation with biomedical ontologies and terminologies, users and developers must be able to access and browse vocabularies. However, accessing the contents of a repository requires not only a wor...